Testimonials

"All experiences with The Back Shop + Home Health, confirm and reinforce our choice to work with such a friendly, dedicated and professional team. Tiffany and Diana are well educated on their product lines and are always accommodating to the needs of our clientele. They go the extra mile to provide quality devices in an expedient and cost effective manner. The Back Shop never fails to exceed my expectations and continually provides excellence in service.”

Sheila Don, OT.Reg.(Ont)
Innovative OT Services

"The Back Shop has been part of my professional life for the past 22 years.  At a time when there was not much out there in terms of vendors for therapy equipment and supplies, The Back Shop offered a wide range of products, exceptional service, and the ability for OT’s to take things and "try them out” with their clients. It ensured that we as Occupational Therapists, in turn, could offer exceptional service to our clients. They also helped "problem solve” and source equipment that was not commonly offered. The Back Shop also served people who came in off the street – and provided the same level of product knowledge and service to the local and surrounding community.

Diane and Tiffany have been trusted partners in helping myself and the Occupational Therapists in my practice grow and expand their product knowledge. When our therapists are in the store – they get the same level of attention and service that was offered 22 years ago. That kind of consistency and commitment is the reason that The Back Shop is our trusted partner in this industry."

Lesya Dyk, OT.Reg.(Ont)
Lesya Dyk OT Services

"I am so thankful for the professional, friendly, reliable, prompt and collaborative services offered by the Back Shop. I have come to rely on them as an important team member when it comes to assisting our clients maximize their function, safety and/or comfort within their home or community. The staff are always approachable and always take a client centered approach to recommend the best product or devices for our clients. They have a vast selection of products but, if they don't have something, they will find it or are willing to customize products to meet the client's needs. They provide prompt, comprehensive installation and delivery services.. Their top quality service makes it very clear to see how passionate they are about helping people in our community."

Margo Kindree, OT.Reg.(Ont)
Kindree OT Services

"What I value most about The Back Shop is that they provide excellent customer service, they go above and beyond to accommodate rush orders and deliveries and they are willing to research and provide products that are not typical home health items.  It is always a pleasant experience working with the folks at The Back Shop!"

Karla May, OT.Reg.(Ont)
May Rehabilitation

"As a community OT, I find the Backshop is an excellent resource and has the largest supply of equipment for rental or purchase, to meet my client’s needs.  When the staff do not have an item, they will help to find something that will work.  The prices are reasonable and the staff and installers are very friendly and knowledgeable.”

Stacy Schincariol, OT.Reg.(Ont)
Solutions for Living

"The customer service at The Back Shop is excellent!  As an occupational therapist, I need to provide assistive devices to my clients urgently.  The Back Shop team always makes it happen!    Diane, Rick and Tiffany go above and beyond and will even order specialty items when requested.  I give The Back Shop my highest recommendation and have been a happy customer for 15 years!"

Katie Schinkel, OT.Reg.(Ont)
Director of Bayshore Therapy & Rehab